Handling Difficult Conversations with Parents

Our Handling Difficult Conversations with Parents Course provides possible strategies and techniques for practitioners to use which will develop confidence and professionalism. It explores the importance of listening and empathy, along with best practice when planning meetings with parents.

Individual Course
£15.00 + VAT

The Training

By the end of this course, learners should understand:

  • a variety of techniques to use when talking to parents
  • the importance of listening and empathy
  • parental perceptions
  • how to prepare and hold a meeting
  • examples of topics that cause issues

Final Test

Once you have completed the online training, you will be able to take the final test.

  • There are 10 questions.
  • The pass rate is 80%.
  • You can take the test as many times as you need.

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The entire course and test should take approximately one hour. You can claim 1 CPD hour towards your professional development. 

This course is certificated on completion. The length of time you take is entirely dependent on how quickly you can study and absorb the information. Remember, it’s important to learn the content and not to rush through the course. Please do take notes during these courses. 


This course has been accredited by the CPD Certification Service as conforming to the universally accepted Continuous Professional Development Guidelines. On successful completion, you can download or print your certificates from the learner management system.