Hospitality in Restaurants Training

Our course aims to help front-of-house staff learn more about good restaurant service and suitable hospitality training. The learning outcomes will ensure that workers are confident in greeting guests, serving food and offering excellent customer service. The course demonstrates the best practices on how to look after customers with valuable product knowledge of the different foods and drinks available, including how to make recommendations. This course also provides a good understanding of the UK licensing laws.

We maintain the validity of our courses, including changes to legislation, policies and procedures, by ensuring the training material is up to date.

Hospitality in Restaurants Course

Individual Course
£20.00 + VAT

The Training

On completing the course, learners will:

  • Understand what excellent hospitality consists of
  • Understand the importance of customer service throughout different stages of a meal, from greeting customers to presenting the bill
  • Develop an awareness of the different alcoholic and non-alcoholic drinks available and how to serve them
  • Develop an awareness and knowledge of the food that is being served
  • Understand the alcohol licensing and age verification laws and how to implement them

Final Test

Once you have completed the online training, you will be able to take the final test.

  • There are 25 questions
  • The pass rate is 80%
  • You can take the test as many times as you need.

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Approximately two hours for the entire course. You can claim two CPD hours towards your professional development.

This course is certificated on its completion. The length of time you take is entirely dependent on how quickly you can study and absorb the information. Remember, it’s important to learn the content and not to rush through the course. Please do take notes during these courses.


This course has been accredited by the CPD Certification Service as conforming to the universally accepted Continuous Professional Development Guidelines. On successful completion you can download and print your certificates from the learner management system.