Our course aims to help front-of-house staff learn more about good restaurant service and suitable hospitality training. The learning outcomes will ensure that workers are confident in greeting guests, serving food and offering excellent customer service. The course demonstrates the best practices on how to look after customers with valuable product knowledge of the different foods and drinks available, including how to make recommendations. This course also provides a good understanding of the UK licensing laws.
We maintain the validity of our courses, including changes to legislation, policies and procedures, by ensuring the training material is up to date.